Tigercat's authorised Australian dealer, with branches in major forestry regions including Sydney, Tumut, Victoria, Tasmania, Queensland, Western Australia and Mount Gambier. Also supports specialist winch-system applications.
Onetrak is Tigercat's authorised Australian dealer, and its commercial significance is the branch network rather than the brand alone. For a machine whose downtime stops a whole production chain, distance to a technician and to parts is a specification, not a convenience.
The forestry-relevant locations are Tumut in the Snowy Mountains and Mount Gambier in South Australia, alongside state branches at Moorebank in NSW, Hallam in Victoria, Caboolture in Queensland, Bridgewater in Tasmania and Robinson in Western Australia. Tumut and Mount Gambier sit inside two of Australia's most significant plantation regions.
Onetrak also advertises hire and rent-to-buy alongside outright purchase and used equipment — giving a contractor a route to proving utilisation before committing to a purpose-built machine with a narrow resale market.
An equipment reference that only says where a brand fits is a brochure.
For commercial forestry the dealer is part of the equipment. Entries marked as confirmed were checked against the supplier's own published information.
In commercial forestry, dealer support is not a service consideration to settle after the purchase. It is a specification, and on a machine whose downtime stops a whole production chain it is one of the most consequential ones.
The value is measurable. Consider a head that loses a hydraulic motor: a one-day dealer repair against a ten-day imported part lead time is nine additional lost days. For a machine earning $4,000 gross contribution per productive day, that single failure costs $36,000 in lost contribution — frequently more than the entire price difference between the machines being compared.
That arithmetic is why availability is usually cheaper to buy than production. Raising mechanical availability from 85 to 95 per cent often delivers more than a five per cent gain in theoretical output, and it comes from parts holding, technician access and maintenance discipline rather than from capital.
So ask specifically rather than accepting a network claim: where is the nearest field technician, how many are forestry-trained, where is the parts warehouse, what is held there for your machine and head, what after-hours support exists, is loan equipment available, and how does the warranty process actually work in practice.
Where another supplier would genuinely serve the same requirement better.
Benchmark specifications, buying criteria and specification traps for each class.
Highest-throughput felling in the full-tree system — cut, accumulate, bunch, repeat.
Drags stems to the landing — the workhorse of full-tree and tree-length systems.
Carries cut-to-length logs completely off the ground — payload × trips per hour is the whole economic model.
The strongest crossover market in Australian forestry — plantations, councils, utilities, mining, solar and fire.
Mechanises terrain that previously required manual falling — but the whole system must be engineered.